Data Square's signature solution CRM Square brings together the core correlates of success in an integrated platform that is grounded in functional and technical expertise and designed to provide actionable business insight for marketing, sales, and customer service departments.
CRM Square is an enterprise-level hosted solution with a set of integrated modules derived on the premise that the whole is greater than the sum of its parts. The proprietary platform has a shortened ROI cycle and is designed to pay for itself in less than 12 months by generating a 5% to 50% lift in:
· Customer Retention, Growth and Order Size
· Product Diversification and Cross-sell
· Share of Wallet, Loyalty, and Store Traffic
· Customer SAT/NPS and Personalized Service
· Sales Manager/Associate Effectiveness
The underlying intelligence of CRM Square is strategic consulting from industry thought-leaders and Db360 Square an enterprise marketing and sales database that provides a consistent and 3600 view of the customer.
Marketing departments could benefit from Report Square to generate insights from the database, Model Square to predict future behavior, Campaign Square to create and evaluate complex multi-channel corporate campaigns, and Digital Square to deploy email, text, social media, RSS, and other digital campaigns in a closed-loop integration.
Sales and customer satisfaction departments could leverage Model Square and Client Square to conduct Clienteling; empower Sales Associates to deliver personalized product recommendations and other 1:1 initiatives via multiple channels as well as to increase Sales Manager effectiveness via task management and reporting.
